store policies
Store Policies for Keepsake Cuties Nursery in order to use the site.

These are the Store policies, term and conditions for Keepsake Cuties Nursery. PLEASE READ THE ENTIRE TERMS BELOW BEFORE SIGNING UP ON OUR SITE.  We maintain this site for the use of our customers who agree to these conditions before they sign up. Check back for updates as these terms may change periodically. If you do NOT agree with these terms and conditions, please do not sign up or purchase goods or services from this site.

  1. By signing up and accepting the terms and conditions of this site you agree that this agreement constitutes the entire and only agreement between us and you.
  2. By signing up for this site you agree that the information you provide is correct or true and that you are over 18 years old. (Children are not allowed to order from this site. Parents will be held liable for any charges associate with letting a child place an order.)
  3. You may not reproduce, distribute, or incorporate any information from this site for commercial use (redistribution or resale.) All information on this site is for personal use only.
  4. We are authorizing us, and we reserve the right, to use and assign, all information you provide us.
  5. Any submissions, to include images, content, concepts, and ideas, shall be deemed ours and remain our property, and shall not be subject to any obligation or confidence on our part. We will retain that right into the future without any compensation to the provider of the submission.
  6. All purchases made on this site by credit card, thru us or a third party you agree that the information you provide is accurate, correct, and complete. That you are at least 18 years old. That charges incurred by you will be honored by the credit card company.
  7. Returns are not allowed. So please shop carefully and wisely. We do NOT offer refunds or exchanges of items. We are not required to offer a refund or offer an exchange if you change your mind on a purchase. We will only accept returns if you contact us within 3 days of receiving the item or after it has been delivered. Any return must first have a prior    authorization and receive an authorization number from us.  All items that are authorized must be in the same new condition when returned and in the same packaging. Failure to do so will result in a denied refund. Refunds are for the purchase price only. Original postage and handling charges are not included as part of a refund. If the item shipped for “free” to you, then if you have to return the item at your expense and the original “free” cost will be deducted from your refund. There is a restocking fee of 20% of the cost of the item, that will be deducted from the refund.
  8. If for any reason you are authorized to cancel an order, or return an order, please note there is a 20% restocking fee. This fee will not apply to custom doll orders as they are nonreturnable and nonrefundable.
  9. We offer Layaway payment for custom doll orders only. The layaway must be completed within 3 months of the time a nonrefundable deposit was placed. Regular payments must be made to continue to work on your custom doll. Let us know upfront what you can pay and if we agree to the time frame and amount, we will send an invoice for each payment.  Missed payments and Late payments will jeopardize the completion of your custom baby. After 1 (one) missed payment, your order will be cancelled. Any amounts paid up till that time will be forfeited by you. We will send a reminder, on the day after your payment was due, and give you 7 (seven) business days to make the payment before we cancel the order. All deposits paid up till the cancelation will be non-refundable and will remain the property of Keepsake Cuties Nursery, as well as the materials used to create a custom doll.
  10. Custom reborn dolls are made just for you and are nonreturnable and nonrefundable, no matter the reason. You will provide the details you want your baby to have, via this website. No additional details will be added to your custom doll unless it is agreed to in writing and paid for. You will be sent pictures of your baby for approval before the reborn doll is sent to you.  This is your approval process. Once you agree that you approve, and the custom doll is sent, then there is no refund or no return. This doll is sold to you “AS – IS” meaning it is a work of art, and up to the artist to make a reborn doll based on their interruption of the details you wanted. Any revisions may cost more money depending on what you want. Discuss this with the Artist and they can let you know the additional cost if any.
  11. Payments are currently made thru PayPal.
  12. Heating reborn doll parts can be dangerous, toxic and may have potential health risk, it is up to you to determine if you want to heat the kit up while painting. There are many options out there to reborn a doll. We are a reseller of kits and therefor, you agree to hold us harmless from any action arising from the use of the items we sell.
  13. We recommend that any product or item you purchase from us that you test prior to using on any project. There are numerous variables in methods, materials and conditions that can affect the project or art piece. Please read all labels before use.
  14. Custom reborn dolls are designed for the adult collector.
  15. You agree that we may contact you by email, phone, or text to verify information you have provided, to obtain additional information and to alert you to any information we feel we need to share with you.
  16. When you sign up on this site, it gives you the opportunity to agree to these items and conditions. By checking the box, you are giving an electronic signature that you agree to our terms. Do not sign up or check the box if you don’t agree to our terms and conditions.
  17. All sales are final on this site. No returns or refunds, unless management authorizes it. Contact us should there be a problem.
  18. We will be happy to answer any questions you may have, just use the contact form, or send us an email to contactus
  19. You can read our privacy policy. Here. By Signing up on our site you have agreed that you have read our privacy policy.